Welcome to Makeup Bag Store
Shipping
Domestic (USA):
Cost: Flat rate of $20 AUD (exclusions apply to oversized items). Use the cart page shipping calculator for accurate costs.
Delivery Times:
- VIC, NSW, SA, QLD, ACT: 1-6 business days
- TAS, NT, WA: 4-7 business days
- Transit times are estimates for metro areas.
Same-Day Delivery: Available for Melbourne metro orders placed before 2pm AEST.
International:
Costs calculated at checkout (weight-dependent). Dispatched next business day.
Services: Standard or Express (tracked with email updates).
Estimated Times: 7-10 business days for UK/Australia via Express.
Duties/Taxes: Recipient responsible for customs fees.
Other:
No Local Pickup: All orders shipped from Melbourne, USA.
Returns
Damaged Items:
Report damage within 14 days for a free replacement/refund. We cover return shipping.
Change of Mind:
- 14-day return/exchange window.
- Exclusions: Personalized items (final sale).
- Return Shipping: Customer pays unless error is ours.
Conditions:
- No refunds for damage due to improper packaging by customer.
- Use registered post for returns; we’re not liable for lost items.
- Allow 5-6 business days for return processing.
Contact Us:
Email makeupbag.net@gmail.com for questions.